Privacy Policy
Effective date: YYYY-MM-DD
Last updated: YYYY-MM-DD
This Privacy Policy explains how Safriclear Water Damage & Restoration (“Safriclear,” “we,” “us,” or “our”) collects, uses, discloses, and protects information connected with this website and restoration-service inquiries. Safriclear is owned by Bobby Bishop and operates from 1725 Washington Rd #365, Upper St Clair, PA 15241.
Information You Provide
We may collect your name, telephone number, email address, service address, preferred contact method, and the information you enter into a contact form. A restoration inquiry may also contain the type and source of damage, affected rooms, discovery time, occupancy conditions, insurance-related contact details, and photographs you choose to provide.
Do not send policy numbers, payment-card details, medical records, access codes, government identification numbers, or other sensitive information through an ordinary website form unless we specifically provide an appropriate method and request it.
Project Information
If you hire Safriclear, project records may include authorizations, estimates, contracts, photographs, moisture readings, equipment logs, material notes, contents inventories, invoices, communications, and documents needed to coordinate mitigation or repair. These records help define the affected area, support project decisions, document work, and maintain continuity among the property owner, restoration personnel, insurers, property managers, and qualified trades when authorized.
Information Collected Automatically
The website or its hosting, security, analytics, form, and content-management providers may record technical information such as IP address, browser type, device type, operating system, referring page, pages visited, approximate location derived from IP address, timestamps, and diagnostic events. Cookies or similar technologies may support essential site functions, security, preferences, analytics, or embedded content.
Analytics and advertising providers in use: [Insert verified provider list or state “None.”]
Cookie-consent tool: [Insert verified tool or state “Not used.”]
How We Use Information
- Respond to inquiries and schedule inspections or services.
- Assess reported conditions and prepare estimates or scopes.
- Perform, document, monitor, and invoice authorized work.
- Communicate about project changes, access, equipment, contents, and repairs.
- Coordinate with an insurer, adjuster, manager, owner, or trade when you authorize or the law permits it.
- Maintain business, accounting, safety, warranty, and dispute records.
- Protect the website, detect misuse, and diagnose technical problems.
- Comply with legal obligations and enforce agreements.
Text Messages and Telephone Calls
If you provide a telephone number, Safriclear may use it to respond to your inquiry, coordinate access, provide project updates, and address account questions. Marketing-text practices: [Insert verified consent language, message frequency, opt-out wording, carrier-rate notice, and provider details before activating marketing SMS.] Transactional project messages may be necessary to perform requested work.
When Information May Be Disclosed
Information may be shared with hosting, form, communications, accounting, storage, security, and other vendors that support operations; with qualified subcontractors or trades involved in authorized work; with insurers or representatives at your direction; in a business transfer; or when required to protect rights, safety, property, or comply with lawful process. Safriclear does not state that it sells personal information. If actual practices differ, this section must be updated before publication.
Project Photos and Public Use
Project photographs created for documentation are not automatically approved for advertising or gallery use. Public use should follow separate permission and should omit or obscure addresses, faces, family photographs, documents, access details, license plates, and other identifying information. A customer may ask about the status of public-use permission by contacting Safriclear.
Retention
Safriclear retains information for the period reasonably needed for the purposes described above, including project performance, accounting, warranty, insurance coordination, legal compliance, and dispute handling. Specific retention schedule: [Insert verified retention periods for leads, contracts, photos, moisture records, invoices, text messages, and website logs.] Data may remain in backups for a limited period after deletion from active systems.
Security
We use administrative, technical, and physical safeguards appropriate to the information and systems involved. No transmission or storage method is guaranteed secure. If you believe information sent to Safriclear has been accessed or used improperly, call 412-286-0897.
Your Privacy Choices
You may ask Safriclear to provide information about, correct, or delete personal information associated with you, subject to identity verification and lawful retention needs. You may also request that marketing communications stop. The rights available to a person can depend on residence, the information involved, and applicable law.
Third-Party Websites and Social Profiles
This website may link to third-party sites and Safriclear social profiles. Their privacy practices and content are controlled by those third parties. Review their policies before submitting information. A link does not place the third party under Safriclear’s control.
Children’s Privacy
This website is intended for property owners, managers, tenants, and others seeking restoration information. It is not directed to children under 13, and Safriclear does not knowingly seek personal information from children through the website.
Changes to This Policy
Safriclear may revise this policy as website tools, service practices, vendors, or legal requirements change. The updated date at the top identifies the current version. Material changes may also be communicated through the website or another appropriate channel.
Frequently Asked Questions
- Does Safriclear collect project photographs?
- Project records may include photographs needed to document conditions and work. Public gallery or advertising use should be handled separately from ordinary project documentation.
- Can I request deletion of a contact-form submission?
- You may make a request using the contact details below. Safriclear may retain information when needed for a contract, accounting, safety, legal compliance, or dispute record.
- Does Safriclear sell personal information?
- This draft states that Safriclear does not sell personal information. The statement must be checked against actual website, advertising, analytics, and vendor practices before publication.
- Are insurance records automatically shared?
- Project information may be shared with an insurer or representative at the customer’s direction, as needed for authorized coordination, or when otherwise permitted by law.
- How do I contact Safriclear about privacy?
- Call 412-286-0897 or write to 1725 Washington Rd #365, Upper St Clair, PA 15241. Add a monitored privacy email here if the business creates one.
Contact Safriclear About Privacy
- Phone: 412-286-0897
- Mail: 1725 Washington Rd #365, Upper St Clair, PA 15241
- Privacy email: [Insert monitored email address.]